Refund policy

Janore Returns & Exchange Policy

Timeframe for Returns & Exchanges

7 Days for Returns: Customers can return unused, unworn items within 14 days of receiving them.

Condition of Returns

 Items must be unworn, unwashed, and in original condition with packaging intact.

 No returns on final sale or discounted items.

Return Shipping

• Customers are responsible for return shipping costs, except in cases of damaged or incorrect items.

Defective or Incorrect Items

• If the item is defective or the wrong order was sent, a free replacement will be provided, including shipping.

How to Initiate a Return or Exchange

1. Email us at [janoreathletics@gmail.com] with your order number and reason for return/exchange.
2. We’ll review your request and provide return instructions if eligible.
3. Send the item(s) back to us.
4. Once received, we’ll process your exchange as applicable.

 

Thank you for choosing Janoré—where strength meets femininity.